output stringlengths 1 63.5k | instruction stringlengths 1 274k | input stringlengths 1 244 |
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If the system was purchased direct from Dell, call and arrange a refund or replacement. If it was purchased at retail or through a dealer, VAR, etc. - contact the seller for a refund or exchange. | when I’m open our laptop lids there are gaps in lids so I request team Dell please help me out because I’m user your product 2 day only. [IMAGE] | Inspiron 3511 i3 11 generation |
Please use the below workaround to resolve this issue: 1. Change the driver file name: a. Launch the File Explorer and input the following path into the address bar:C:\Windows\System32\drivers b. Locate the nvpcf.sys, right-click it, and select Rename option. c. Change the file from nvpcf.sys to nvpscf.sys.old.... | Our company is experiences several laptops going to bluescreen loop with NVPCF.SYS crash. We have identified this to be related to Nvidia driver updates. The laptops works fine as long as we don't update the nvidia driver. When the bluescreen loop starts, we have to change BIOS setting Storage SATA/NVMe opreration to ... | Dell 7560 / 7760 RTX A3000/A4000 nvpcf.sys bluescreens |
Solved! Proplem with power button. I replaced it, and it worked. | Hey, everybody! I have a dell 5530. It has a problem: the laptop doesn't want to turn off without the charger plugged in. Also hibernation does not work. When I turn off the laptop, it shuts down, then after a couple of seconds it turns back on. But when the charger is connected, the laptop turns off, as soon as I disc... | Precision 5530 doesn't want to shut down without power adapter |
Hi Jesse, Installed the updated chipset drivers which seemed to have done the trick. Port works fine again, thanks! | Hello, My USB-C port on my 3 month old Dell XPS just stopped working. Terribly disappointing. From the forums it seems that this is a regular thing for Dell XPS? Not the kind of failure one would expect for such a high end device. Anyone have any suggestions how I can resolve this issue? | XPS 13 Plus 9320, USB-C port no longer working |
I have Inspiron 5510. It also needs me to press power button for atleast more than 1 second (to be precise) to turn it on battery power, but on plugging it into charger it turns on with swift press of the button (same duration as needed during typing on keyboard). This is Dell related design. They have designed it in... | I recently purchased Dell Inspiron 3501 (i5 11th gen) model. It does not turn on like my other dell laptops by pressing the power button once. It needs me to press it for 2-3 seconds, however when it is plugged in, it turns on by a single press. I wanted to ask if this is normal. It was like that since the day I got it... | Inspiron 3501, long press of power button to boot up |
Good morning [NAME] Is this what you mean. Latitude 3510: This section contains a toggle switch to allow the user to enable/disable the system from powering on when the lid is open (ON by default). [URL] Latitude 5520: By default, the Lid Switch option is enabled. [URL] There is not the option "Power On Lid Open" ... | Hello, Lid Switch Option is Enabled in BIOS (Default). Device is Off. When I open the Lid nothing happens. On a Latitude 3510 it works perfect. Does anyone else have this problem? Maybe a solution? BIOS is up2date. Motherboard have already been replaced. | Lid Switch on Latitude 5520 don't work |
Hey there, I faced the same issue, all i had to do was reset the app from windows settings and it started working again.This is how i did it -> press win+i click on apps, then select the alienware command centre. Click on advanced options, scroll down and hit the reset button.. Hope it helped you :D.. | After a windows 11 update and an update to Alienware command center in May or so, my game shift has stopped working entirely. I decided to uninstall Alienware Command Center entirely according to the Dell guide, along with OC Controls application. I reinstalled it and it did nothing. I tried the package manager, I trie... | G15 5515, F9 Game Shift does not work |
Hi Calle2012, There may be many possible reasons for the issue:1. Corrupt video card drivers2. Outdated BIOS3. Incorrect order followed during installing drivers Try following the steps mentioned below:Uninstall the 'video card drivers'. If the currently installed drivers are corrupt, updating them may not always work.... | Friends I am helping a friend with her Dell Latitude E5410. We reinstalled clean Win 7 Professional onto it, but then there is this really strange thing happening: After the clean install, the first thing I did was to put in the Dell Driver CD and install the drivers for the hardware it found. Strangely enough it did n... | Dell Latitude E5410 screen goes blank after Intel graphic driver is updated |
I had the same problem, had trackpad replaced today and problem is gone. | Hi, I bought a Dell inspiron 15 3511 with Windows 11 . Since I bought the laptop I have issues with the trackpad , sometimes it works and sometimes it doesn't, in the end I always have to resort to an external mouse. - I updated the bios to the latest version last months: 1.11.0 -I updated all drivers from Dell. - ... | Issue trackpad Dell inspiron 15 3511 Windows 11 |
Go into setup - is the disc set up in Intel RAID (IRST) mode? If so, you either need to turn IRST off, or load the OS install driver for IRST before Windows will see the drive. [URL] | Having some issues doing a disk clean on a Dell Latitude 7320. Not sure if there are some settings in the bios i need to change. I am booting into a win10 usb and selecting repair, going into command prompt and using diskpart. When I use diskpart and use the list disk prompt the only disk I am able to see if the USB an... | Unable to see disk in diskpart |
For all Inspiron Laptop users, prior to starting any game, you should plug the AC adapter in. Then start the game. A mail in service was setup to repair this specific Inspiron G5 SE 5505 technical issues. | I recently purchased a Dell G5SE 15 from best buy to pursue my hobby of Graphic design in a better way. I love to game on the side, and while this laptop isn't great. It's still good. I love being able to play the game I want for an hour without it plugged in, but when I'm super bored and would like to play longer, or ... | Dell G5 SE 15 Crashes While playing games with the charger plugged in |
Hi Avnz, Welcome to Dell Community Forum. It may seem that the incorrect video card was shipped with your notebook. However, effective Dec. 2011, AMD is following a new naming convention for its graphics adapter, refer to the table below for the new names. To enhance the performance of the graphics chipset, AMD has rel... | I have a Dell N4110 with a AMD Radeon HD 6730M graphics on a Windows 8. However, after exhaustive searching the best possible match on both - Dell and AMD websites gave me a 7450M driver. This has effectively rendered the graphics card under utilised or may be even un-utilised. Please see the screenshots below. Any hel... | Dell N4110 video driver mismatch for Windows 8 |
Thanks for your help! With some improvements in power settings (concerning max frequency of the CPU), I finally got 5h00 of battery. I hope this can help other users! | Good morning, I finally got a new m15r5 in replacement of the first one which had battery issues (battery didn't work the first time). It's the R9 5900HX 16gb version.Thanks to some trips I managed to keep the laptop cooler than I expected. With TCC offset at 15, Ryzen Controller at 75 and customized fan curves, I have... | m15 R5, battery life only 2.5 hours |
As per the update that we received from the Product Team, they suggested replacing the touchpad with a different version than the one that was shipped with the system, hence we proceeded with the touchpad assembly replacement. | Hi all, As many of us are facing issues with the Inspiron 7610 touchpad, I have noticed that Dell has not taken a position on this and refuses to do anything besides forcing you to send in the laptop (and change out parts to no avail). I will be making a running list of links of reports of the same issue online. Commen... | Running List of Inspiron 7610 Touchpad Issue Posts |
I contacted dell support after replacement of internal part like motherboard,mousepad I requested them to replace the Unit but they are going to replace with refurnished laptop . This is pretty disappointing as I brought new laptop. I am not happy with the dell service & never suggest any one to buy dell laptop due to ... | The day I purchased this laptop I started getting issue of mouse flickering.My touchpad got replaced 2 time , 1 time motherboard & 3 time fresh windows installation with usb bootable.From 1 year I am facing the same issue but still dell is not able to help me.I am very frustrated with the support dell is providing.The ... | Mouse flickering issue for Inspiron 16 5620 |
After hours of searching I found that changing your thermal profile in AWCC from high performance to cool fixes everything. After that simple change I finally have stable 60 fps in elden ring, it also boosted performance with other games. I don't know why exactly it worked as according to HWMonitor it wasn't thermal th... | I'm getting terrible performance out of my dell g15 5510 with really bad fps in multiple games(Elden ring, Lost Ark) with my GPU and CPU sitting at around 40-50% usage and my fps sitting at 30-40 even on lowest settings with frequent drops into 20s. I tried doing clean system reinstall, GPU drivers reinstall and made s... | Low GPU and CPU utilization and bad fps on Dell G15 5510 RTX 3060 and Intel
10870H |
"turning off core isolation memory integrity is not the answer"Currently, that is the only workaround. Change Windows Security--> Core Isolation--> Memory Integrity to Off | Just got the latest software installed on my r6 and was fiddling with the command center when I realized that my overclocking and monitoring software is not working (not that I need the overclock because r6 has automatic overclocking) but the monitoring is important. I have seen some similar issues posted here but the ... | m15 R6, Core Isolation Memory Integrity error |
We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available. | I have a Dell Precision 7560, and use a dock station at work, when I get home the power charger coming with the laptop does not charge. But if I let the battery on the laptop drain (over night) completely, then the power charger starts working again, it is a repeatable problem. Sounds like after using the dock station,... | Dell Precision 7560 Power charger not working after using Dock Station |
Update = For user ognjen11211, DELL-Cares setup a motherboard replacement which fixed the issue. | We recently bought hundreds of Latitude 3410 and 3510 for our college and the 3.5mm audio jack is causing us problems. The headphones are not detected by the system after unplugging and plugging them back in. A reboot while they are plugged in is required for the system to detect them once more and for sound to come ou... | Latitude 3410 and 3510 Audio Jack Problem |
Issue just got solved just did a bios update. seems to be working fine now thanks for the help | HI, i have been having issues with my touchpad for some weird reason the touchpad does not work with one finger i have to use 2 fingers to move the mouse around. I looked onto the forum there was one thread that says the issue was solved and just needed to be restarted. I tried it but have no luck I am using windows 11... | Inspiron G15 5510, one finger, touchpad not working |
As per the support team notes, the issue was fixed after updating the BIOS to the latest version. | Hi All, Laptop - Alienware m15 r4 SpecsProcessor Intel(R) Core(TM) i9-10980HK CPU @ 2.40GHz 3.10 GHzInstalled RAM 32.0 GB4K OLED TouchscreenNvidia RTX 3080 Edition Windows 10 ProVersion 22H2Installed on 2/06/2021OS build 19045.3086Experience Windows Feature Experience Pack 1000.19041.1000.0 I am no longer able to wa... | m15 R4, Netflix 4K Playback Problem U7361-1255-8004CD22 |
Hi Obatron thank you for sharing question. Look at the earlier Dell storage extract from m15 R5 Setup and Specifications, it says there is only one M.2 primary drive.When games are launched from secondary drive, temporary files are not deleted during the game and reduce the storage capacity, so there is a FPS performa... | I know my m15 R5 has a single 512GB SSD drive (BC711 NVMe SK Hynix 512 GB) which I believe translates to the M.2 2230 drive in the docs. The docs indicate that a second drive can be a M.2 2280 model up to 2 TB. What that tells me is that I could add a second drive as long as it was an M.2 2280, and indeed Crucial ind... | m15 R5, clarifying question on secondary SSD? |
Yes, you may. My understanding is that you won't invalidate your warranty simply by opening your case. However: Whenever touching components or working inside a computer, wear a grounded wrist strap, also called anti-static wrist strap, ESD wrist strap, or ground bracelet. It's a cheap and sensible precaution. Rest the... | Hi I am planning to buy a Vostro for work from home. The machines come default fitted with a 512 GB SSD, so can I upgrade to a 2 TB later, withut voiding the warranty? Thanks in advance. regards SNM | Can I upgrade a Vostro 5630 with a 2 TB SSD later after buying? |
After latest bios update fixed. | I recently bought a Dell Inspiron 14 plus 7420 and the touchpad works very randomly. Very regularly it freezes and the cursor does not move for several seconds or even minutes. Has anyone experienced this problem? Do you know how to solve it?Thanks | Inspiron 14 Plus 7420, touchpad works randomly |
Welcome to the Dell Community [NAME] Remove the Main Battery. Remove Base Cover. Disconnect the BIOS/CMOS battery. Connect the AC adapter for just 3-5 seconds. Reconnect the BIOS/CMOS battery. Replace Base Cover and Main Battery. Connect the AC adapter. The system should try to reboot 3 times automatically. Best regar... | Help! I have this latitude e5440...this morning at 4am...i've been used my laptop for an hour then i turned it off....around 7am...i turned it on again but theres no screen, only black but my power led is on but the hdd led keeps blinking in a matter of minute then shutdown...what seems to be the problem? Ive already m... | e5440 power is on but no screen display and hdd led keeps blinking then shutdown |
That's very low if it's the model with the integrated Intel GPU, but entirely reasonable if it's the one with the RTX 4060 GPU. Just as you can buy a Ford Mustang with a 4 cylinder Ecoboost (20-30 mpg), you can also buy it as the V8 GT500, which gets about 12-15 mpg. Same car, different engine. You're not going to g... | I just got this for university and my laptop only gets 3.5 hours of battery life. Is this normal? It doesn't seem acceptable for a 2023 laptop to run for only an eighth of a day. | Inspiron 16 Plus 7630, 3.5 hours of battery life? |
Hi qasimidl, Welcome to the Community, Every Dell laptop battery has a specific battery PPID (Dell Part Piece Identification) printed on it as shown below : [IMAGE] You may post that five digit part number on your system battery as highlighted above and I will check and confirm if that battery is for your system. Tha... | i bought dell ( n5110 ) i5 2nd generation in slightly used please tell me how can i check its battery is original or not ? | how to check ,battery is original or not in dell n5110 i5 laptop |
Hi SimonJia, This system is designed in such a way that it does not have an option to boot from USB. Please reply for any further questions. | Hey guys, I got a new Inspiron 15R 5520. The problem is I can't boot the laptop from a USB stick like I did on N5040(My 2 years old laptop), and there is no option to do this. First, I hit 'F2' to enter the BIOS setup page, there are only 3 options under the boot device: Hard Drive, CD/DVD, Network. I restart the compu... | Boot from USB device on Inspiron 5520 |
Vengeance RAM is performance RAM. It will not work in your laptop, due to aggressive timings. The diagnostic light pattern of 2 amber and 5 white signifies "Invalid memory installed", so that confirms the incompatibility. Here is RAM that Crucial guarantees compatible with your laptop. Whenever touching components or w... | Hi there! I own an Inspiron 16 7620 2-in-1 Tried an upgrade from Corsair with Vengeance Sodimm DDR4 32 GB (dual 16), 3200 MHZ. Originally were fit 8 gb @ 3200 from Kingstone. As per specifications, my system shall support 32 GB dual, but not. Tried to disconnect the battery, no results. On another laptop (toshiba)... | Dell Inspiron 16 7620 2-in-1 Vengeance Sodimm 32 GB (dual) memory upgrade
failure |
Welcome to the Dell Community [NAME] I do not see how your laptop can support 128GB as your CPU can only support 64GB??? [URL] Crucial has a 32GB kit 2x16GB and by the CPU specs I would say 64GB 2x32 could be a possibility??? [URL] Best regards, U2 | hi, my laptop has only 16Gb of memory - 2x8GB, DDR4, 2666MHz. i have read that my Inspiron 17 3000 Series - 3793 supports up to 128Gb, though OFFICIAL Dell articles state that 16 is utmost possible. SO is that possible to install at least 2x32Gb? Which characteristics would you recommend in such case to pay attention ... | inspiron 3793 memory upgrade |
Happy to help out! | Hi guys, I’m not much of a gamer but started playing AOE2 the past couple of months (I used to playback in high school and ya boi is back into it much like many of y’all). I have a laptop and would like to get a new one for my personal use (Netflix, YouTube, sports, Reddit, etc) as well as some casual gaming primarily ... | New laptop question |
[URL] A youtube video link showing the issue for your reference | I have faced this issue for well over a month. It all started when I was unable to update my Dell drivers. Tried support assist, does not work, installed and uninstalled and things just started to get messy. After doing a deep dive, I found out that the issue lies within the Dell Client Management Service in services.m... | Dell Client Management Refuses to Start (Error 1053) |
Almost without a doubt if the keyboard has been extensively used then a replacement should fix the problem. Try an external USB keyboard and if all works well then that is the sure indicator of a bad keyboard. You can find those keyboards at Parts-People here. | XPS 15 9500, Shipped on Jun 8, 2020 I've recently (within the past few months) noticed that some of my keys sometimes don't work, this would involve anything from having to retype a word to the key not being responsive at all for several minutes. The keys mainly affected are the following: e, w, d, 2, 3, r, and the vo... | XPS 15 Keyboard Issue |
The latest Intel drivers for that GPU (and the XPS 9575) are from August, 2023. [URL] | So I was I've if the unlucky ones that bought the xps 15 2-1 with the Intel/AMD hybrid rx Vega m gl graphics chip. The support for this barely lasted a year, with Intel finally taking over driver duties and releasing it's last package about 2 years ago. Any chance we can get an update for the AMD driver? The laptop ... | Xps 9575 video driver update |
Solved I disabled Windows quick startup, and the problem seems go away. | Whenever I used the laptop for too long, say more than 10 hours, when I tried to shut it down(properly, using the shutdown option provided in the Win11 starting menu, of course), it won't shutdown. I could observe that my mouse still has its lights on, as well as the keyboard light. Once this condition occurs, the lap... | m18 R1, not able to shutdown properly |
Did you use a brand new CMOS battery that you purchased or one that you had sitting around? Also which cable did you unplug and then "put it back"? Make sure the CMOS battery is secure in the holder and is right side up (you should see the + on the battery facing up). Also when you replaced the battery did you leave th... | My inspiron 15-7560 laptop cannot be turn on. When I plug-in the power and hit the power button, battery light and power light on. Then battery light shows 3 yellow and 1 white. After this pattern goes on for around 7 times, battery light and power light turn off. Then, I can’t turn on the laptop.- Hit the power button... | Inspiron 15 7560 3 amber 1 white and cannot turn on even unplug CMSO battery |
Your laptop would have have a Realtek audio driver pre-installed. Assuming that driver is still installed, switch to the Windows native audio driver to test the speakers. 1. Open the Device Manager (type devmgmt.msc in the Windows search box).2. Expand the "Sound, video & game controllers" and right click on "Realtek H... | I have a brand new Inspiron 11 3000 series and there is a crackling noise coming from the speakers. How can I fix this? | Crackling speakers |
I figured I'd follow up on this in case it helps anyone else. I ultimately went down the path of hardware replacement. Dell first replaced the keyboard itself, but that didn't correct the behavior. Next, they replaced the "daughterboard", and that also didn't help. Finally, they replaced the entire system board / mothe... | I have an m17 R4 laptop, purchased a few months ago. About a week and a half ago a problem began, where the keyboard wasn't working at all. None of the keys worked. Rebooting didn't fix it, system restore didn't work, driver reinstall didn't work. An external keyboard connected to the laptop worked fine. Ultimately I f... | m17 R4, keyboard stops working, Unknown USB Device (Device Descriptor Request
Failed) |
Keep in mind that Dell only posts configurations that have tested NOT all the compatible configurations. You can trust the Crucial recommendations as they have been tested and if after installing 64GB of RAM your system does not accept that configuration the RAM can be returned for a refund. | Has anyone upgraded their Inspiron 15 5510 to 64GB of RAM? | Has anyone upgraded their Inspiron 15 5510 to 64GB RAM? |
Harrysntn! I found it! Go to Windows Update, mine said everything was up to date (because I had updated everything under the sun yesterday) but there's this little link that says View Optional Updates or some such. There were two -- I did the first one, no effect. The second one was Intel 27.20.100.9664. I installed th... | Hi, I'm currently using a Dell Inspiron 7501 with window 11. My brightness keys which are F6 and F7 are both not working. I can't even change my brightness in the setting of the device. Please help me! | Brightness keys not working for Dell Inspiron 7501 Window 11 |
Today the events are all good 'information' only. Windows update was paused after the DISM run two days ago. Whatever the issue, it seems to have righted itself. | Background My last Inspiron worked well up until a sneeze of coffee upset the keyboard. It is now 'retired' in a dock replacing my Windows 7 desktop machine. Three days ago initial configuration of the 7630 went well until I tried to run Dell Support Assist and Dell Update, neither of which would run. Being somewhat e... | Inspiron 7630 2-in-1 issues from new |
Yesterday Dell replaced the motherboard in my device. Right after the replacement, I launched Windows and got the same 20W PL1. Also, Windows automatically initiated the BIOS upgrade procedure through Windows update to 1.10.0. During the upgrade, all the firmware parts (including EC, ME, Thunderbolt controllers, etc.) ... | Hello, I updated BIOS to 1.10.0 on my Dell XPS 17 9720 with Core i9 12900HK and noticed severe performance issues. The performance under sustained load decreased by 40%. I did some research and found that the PL1 power limit dropped from 45/55W to 20W. The PL2 limit is the same - 115W. As a result, the CPU is limited t... | Severe performance issues on XPS 17 9720 after updating BIOS from 1.9.0 to
1.10.0 |
After running the graphics driver update ([URL] the issue appears to have been resolved on our machines. If you are unable to install the update or the update does not work, a Dell Premium Support Plus rep said there was a workaround using registry keys. The following registry keys would need to be added: Location: [HK... | We currently have multiple Latitude 5530 laptops, all of which suffer from the same issue. When using an external monitor connected via a Thunderbolt v4 docking station, the external monitor will periodically flicker on and off. It happens anywhere from 2-10 times a day for users, seemingly randomly. We have reproduced... | Latitude 5530 - Flickering External Monitor when using Thunderbolt Docks |
Parts-people.com sells only OEM batteries. [URL] | Hello, could anyone please recommend a shop where I can get the original battery for the DELL XPS 13 9370 or other models mentioned in the title (same battery model)? I am kinda lost in what is a scam and what is not.So I hope someone with good experience could help me. Thank you. | XPS 13 9370, 9380, 7390, 9305 original battery |
Resolved. The reason for the failure was in the archive itself. Was fixed by lvfs maintainer | I am using: Distributor ID: UbuntuDescription: Ubuntu 22.04.3 LTSRelease: 22.04Codename: jammy Yesterday snap has showed that there is an update, but when I try to apply it, an error occurs. cannot find Latitude_5X01_Precision_3541_1.26.0.cab in archive From the console you can see that it even downloads someth... | Cannot update UEFI firmware on Dell Latitude 5401 with snap or fwupdmgr. Cannot
find Latitude_5X01_Precision_3541_1.26.0.cab in archive |
As you can see at Parts-People, there are many motherboards for that laptop. it's more complicated than just the choice of CPU. Here's some information from one of their listings: So, you may want to contact Parts-People to learn which motherboards are compatible with your laptop. | Hello. I have a Dell e5470 (with i5 6300 hq) that the motherboard if failed. I look at ebay for replacement and I found a motherboard with i5-6440hq instead and I would like to know if it is direct fit. Thanks. | E5470 motherboard upgrade |
Welcome to the Dell Community [NAME]-n Your manual says: Minimum memory configuration Maximum memory configuration Number of slots Maximum memory supported per slot [URL] Best regards, U2 | Hello,could you please confirm, if it's possible to install 64GB RAM (2x32 GB) on Precision 5530 with following specification?Intel Core i7-8850H Six Core 2.60GHz, 4.30GHz Turbo, 9MB 45WNvidia Quadro P2000 w/4GB GDDR532GB, 2x16GB, 2666MHz DDR4 Non-ECC According to DELL's support page it should be OK, but I would like t... | Dell Precision 5530 64GB RAM upgrade |
This has been resolved and everyone should be able to run Dell Update now. If anyone is still having this issue, please Restart Dell Client Management services and then reinstall Dell Update.With that said, if you're still having any trouble with this, please use Get Help Now (located on the bottom right of this page) ... | I was experiencing some weird behavior from my laptop that hinted at a need for a driver or BIOS update and went to Dell Command Update to address. Unfortunately, I got the "Unable to retrieve system inventory information" error. So I uninstalled (completely and using Revo) the program and reinstalled the most current ... | Dell Command Update v5 Unable to retrieve System inventor information |
Hi, yes we have found the solution ourselves. It is the pre-installed Dell Optimizer app causing the issue. Launch the app, turn off all the settings, then go to control panel and uninstall it. | Hi everyone, Hopefully someone is able to help me with this or may experiencing that same issue that we are encountering. Because we are running out of ideas on what would caused this issue. I am an IT Specialist for my company. We are having issue with our Dell Latitude laptops (5410, 5420, 5520) at the office where M... | Dell Latitude - Microsoft Office apps constantly lose connecting to server |
Hi, Thank you for reaching us. I am afraid that a processor upgrade isn't possible on any Dell laptops as most processor's are soldered to the system board. It can be configured only at the point of sale We haven't tested i7 2670QM on this model. The complete list of processors we had tested and shipped with this model... | Hello! I have a laptop dell inspiron 15r 5520 with the following informations: and I really want to upgrade the processor for gaming, it means to i7 cpu class. First question: is it compatible with i7 2670QM? Second question: may I have a complete list with compatible i7 processors? Thank you in advance! | Which processors are compatible with a my dell inspiron 15r 5520? |
I fixed it with some Dell support: BIOS power setting, Lid switch --> enable lid switch/power on Lid open. I hope that works for you as well. | My laptop screen and applications keep running when I close the lid, which totally drains the battery between uses. I have changed the lid closure when on battery settings to sleep or hibernate, and also used Command prompt to power off and on the hibernate function. However, nothing shuts down the screen (or produces ... | XPS 13 9320, does not detect lid closure |
For anyone reading this in the future: You just need to replace the main battery. There is something in the main battery related to the CMOS and the service tag. New battery installed (Dell original ordered from Dell Support) and no issue since. | Hello all! I have a XPS 13 7390 2-in-1 here has a CMOS Battery fault. Everything is fine as long as you keep it charged but if the battery dies it will lose all BIOS settings including service tag and boots into maintenance mode until the service tag is re-entered (and it takes several minutes to get the laptop booted... | XPS 13 7390 2-in-1, CMOS Battery fault, no CMOS battery inside? |
Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members. Update December 19, 2020 = Service setup by DELL-Cares agent. | Hi, The two USB C ports on my Latitude 7390 2 in 1 have started misbehaving. The second port (closest to the front as I face the screen on the left hand side) just isn't working at all. I have plugged in the power cable and a USB C mini docking hub and nothing happens - no charge or indication of connection at all. I'm... | Latitude 7390 2 in 1 - One USB C port not working/charging |
Hi. If the problem still persists, try installing november 2022 version of command center application (v5.5.23.0) It is working for me now. Change user account control for requiring permission to update so that you can deny. | "the wizard was interrupted before alienware command center package manager could be completely installed" problem: tried complete uninstall of command center, reinstalled latest version from dell drivers & downloads site. Still showing the "wizard was interrupted" issue. system: Alienware m17 8th gen intel core i7 | m17 R1, Alienware Command center, "the wizard was interrupted" problem |
Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members. Technical Support has reviewed the case and have identified that the LCD complaint you are calling out is due to the manufacturer design of the... | Dear Dell, | Inspiron 3593, lousy display |
Well, right when the computer starts up displaying the "Dell" logo, press F2 (or del or something, I think it varies from computer to computer) to enter BIOS. Then just search it for Bluetooth option. Disable, save, restart, enable. Here is a picture I just pulled from the web to ilustrate rougly what to expect in the ... | Previously on Windows 7 the Bluetooth worked fine, but as I updated my Windows 10 from Windows 7 there is no option or not a single hint of Bluetooth in my inspiron N5010. Please provide me the link of compatible driver for this. I have downloaded the Bluetooth driver for this laptop from dell drivers and run it as com... | Bluetooth not working on Windows 10 for Inspiron N5010 |
Did you install a WWAN card and a SIM that's activated with your cell provider, and install the drivers for the WWAN card? | hi dell i have latitude e7440 core i5 please tell how can i use sim card in my e7440? Do i need to install WWAN card? if Yes then please tell me how to install WWAN card in my E7440 | Cellular network problem |
Turned out to be faulty BIOS chip. Needed a chip swap. | (This story begins here but once I tracked down what exactly causes this issue, I decided it's easier to write a new post than rewriting the original one) In short, my XPS operates properly only if the Service Tag is NOT SET. If I set it, it starts to crash when and only when running off an AC adapter. Out of warranty ... | XPS 15 9570, setting Service Tag, crash while operating off AC adapter |
The port is soldered to the system board. It may be a shop that can do board level SMT repairs can replace it, but it's also common for damaged ports to have also damaged the controller chip, which is also soldered to the system board. And while that's likely also replaceable by SMT repair, the total cost including r... | There is some physical damage to the thunderbolt ports on the left side of my XPS 15 9575 2-in-1 laptop. I've been trying to find the motherboard model and the specs of it to see if these are removable, but haven't been able to find a definitive answer. Can these be easily replaced? Or are they soldered to the mother... | XPS 15 9575 2-in-1 Thunderbolt Port Replacement |
Thank you, [NAME] That key did not exist.[IMAGE] So I created it as a DWORD.[IMAGE]I will test for a couple days and report my findings next week.Cheers. | Often (aprox. once or twice a day) when I attempt to wake up my XPS the keyboard lights up, I can hear the fan spinning, but the screen remains blank.The only workaround is to hold the power button down and force the system off and then restart.Sometimes it doesn't even start up properly at this point, which requires I... | XPS 15 9570 black screen, can't wake from sleep |
Thank You so much for your information, best regards | Hai guys please help, i was bought an dell laltitude 7280 japan version with intel 7300u with USB C port, could I charge my laptop using and type C AC power Adapter? | Latitude 7280 charging via USB C port |
Page 20 in the online XPS 13 9300 Setup and Specifications PDF shows all of the keyboard shortcuts. Fast forward and rewind are not listed. | Hi there. Just ordered a new XPS 13 9300 of 2020, really love it so far! One thing I can't figure out though is a way to skip a song or rewind from the keyboard. I saw that the 2019 model has rewind, play/pause, fast forward keys on the keyboard, but the 2020 version does not. Did they really leave ff and rewind out?... | XPS 13 9300, where are the ff and rewind buttons? |
Update 12/30/20 = DELL-Cares agent setup service. | Laptop gently used for remote school work. Never left house, not physically damaged by owners. BUT hinge cracked from normal using & broken hinge is pushing apart screen pieces when laptop opens or closes. Dell says not covered by warranty bc although this is a manufacturing defect in some models it is not in this mode... | Dell Inspiron 5391 broken hinge less than 5 months used |
Hi there, as you can clearly read on my post, I have posted the problem I had as well as a solution myself - which might help others in the community. Thanks. | I am writing this post so it might help others. I am describing the problem as well as the solution. Problem: All of the YouTube videos take about 5-10 seconds to load up before the playback actually starts. There will be a message "If playback doesn't begin shortly try restarting your device" displayed on the youtube ... | YouTube playback delay in XPS 13 9310 |
I'm having the same exact problem with my brand new dell xps. I have the nvidia geforce video card. Note, the first 2 months I had this laptop, it was blazing fast. Then all of the sudden it started doing this. It didn't happen out of the box. It happens on all platforms and browser types. a good 15 second delay before... | I have a 9 month old XPS 15 9500 laptop. Starting today, there is about a 20 second delay in playing videos. This delay happens when I use VLC, Windows Media Player, Youtube videos via Firefox & Opera, embedded Twitter videos. However, there is no delay if I play using Windows Film & TV. I have done reboots, checked up... | Video delay |
Posting again so I can show this as solved. Hope this helps others who maybe facing the same issue | I'm a reseller and, this had me stumped for a good minute and googling didn't get me anywhere even though it brought me here a few times. I was working on a Dell Latitude 7420 and was trying to use the Dell tool to restore the system [can be found on this link] That will give you the recovery tool. There is a extra ste... | how to fix "we are unable to detect any disk that can be utilized for a cloud
restore" |
Try holding the Fn key and pressing the volume control. If that works, then your F keys are defaulting to working as F keys, not media keys. If you wish to swap that behavior around, take a look at your Esc key. If you see an icon indicating "F Lock" or "Fn Lock", then press Fn+Esc, and the default behaviors of your... | I have a new laptop, Inspiron 15 5000 series and the shortcut keys (F1 - mute, F2 - lower volume., F3 - increase volume) do not work. I have to go to the arrow in the lower right hand corner that shows the volume control to adjust the volume. I have updated and install updated drivers and that did not work either. I... | Volume shortcut keys (F1, F2 and F3) do not work. I |
Power off the computer. Disconnect all external drives such as external hard drives or optical drives and flash drives. I sometimes see that error because I have USB device set as higher priority in BIOS boot menu and sometimes I forget that I have an external backup drive connected. After disconnecting external drives... | No bootable device found? What is your go-to fix? For more questions regarding this contests, please visit the Contest Information Page here. | DS 07/20: No bootable device found? What is your go-to fix? |
[NAME] Ok, solved problem. shrunk windows 11 drive as low as it can go. on new partition installed windows 10 pro. installed drivers pre downloaded. wifi did not work, found my tplink archer wifi adapter, searched for wifi cards driver, found, installed it works. device manager now showing all drivers good! oh ye... | This computer came with Windows 11. Does Dell have a Windows 10 Pro build for this laptop? YES I KNOW 11 is now out and comes on this laptop. BUT Windows 10 still has support for through 2025. | m16 R1, Windows 10 support? |
Hi, I would recommend you to try the following steps to check the USB ports. Firstly I would advise you to uninstall and reinstall the USB root hubs from the device manager. Please follow the steps below to reinstall the USB root hubs: If the USB ports are still not working, please click on the link mentioned below and... | Hi all, I recently purchased the Dell Vostro 3550 (2 days back) and i just figured out that only one of the 3 usb ports are working. 1 USB PORT AT BACK (USB 3) not working 1 USB PORT RIGHT (USB 3) not working 1 USB LEFT (USB 2) works 1 USB LEFT (USB 2.0/ SATA) WORKS Why not the other. I even updated BIOS. HELP PLEASE | Dell Vostro 3550 USB PORT NOT WORKING |
[NAME].singh0121 Yeah, sorry about the bad news there, but fortunately it was clarified in time! Yes, if you connected a second 1440p 60 Hz display to the built-in HDMI output, you could run two total 1440p 60 Hz displays. Just make sure the second display has an actual HDMI input. DisplayPort to HDMI adapters woul... | Hello, I'm looking to purchase dual 4K monitors but wanted to know if they will work with my current system and dock. I have the Dell Latitude 5300 2 in 1 and the standard WD19 Dock. I know one of the monitors will run at 4K 60hz, but I'm not sure if the second monitor will do the same with WD19. Would it be able to su... | Dual 4K 60hz on WD19 Dock |
The feature is working as designed. This is not a system limitation but a feature of the operating system.It is expected for the Thunderbolt 4 host controller in Windows 11 to appear as USB4. This is because of the different modes, SWCM (Software Connection Manager) and FWCM (firmware connection manager). 1. From ADL (... | Good morning, I have a new 5570 that replaced a 5540. I have a WD19TB dock that worked as expected with the 5540 and works as expected with a Lenovo test laptop. On the 5570, the dock is not identified as a Thunderbolt device when I plug it in to either of the two ports on the left side of the laptop, that is to say th... | Precision 5570 Thunderbolt not working |
Well. This issue might happen sometimes due to battery power fluctuations. See if you can resolve it using the below steps. 1.Open the Run app [Press and hold the Windows key and then press the r key.] 2. In the Run box, type devmgmt.msc, and then press Enter. Note: if the User Account Control window appears, click Yes... | hello everyone I'm facing the issue of disconnecting and disappearing wifi option due to this I've been using usb wifi adapter. can anyone suggest wifi card which is compatible with my laptop?<4 year warranty expired June 2020. DELL-Admin> | Inspiron 5559, WiFi AC3160 not working |
I purchased the 7559 from Dell w/ the 1TB hybrid drive and the empty M.2 slot. I quickly decided to fill the M.2 w/ a Samsung 500GB SSD. The M.2 accepts a Sata3, not PCIe format. This seems to be a very good drive & very simple to install. | I'd like to add 8GB ram and a M.2 SSD. I've checked some other forums, but the recommended hardware is sketchy at best, Could someone give me some thoughts on selecting this hardware, please. | Upgrades for new 7559 |
There is not systemic fault with the keyboard key paint. To receive assistance from Dell, click our DELL-Cares username. On the resulting page, click "Send this user a private message" and share the private Dell PC Service Tag with us. We will also need to see pictures of your keyboard keys. | I purchased a new Inspiron 15 5579 2-in-1 laptop in December of last year, and by April the paint on several keys (white paint on black keys) began chipping off. After "discussing" (that is, battling) with customer support and demanding to speak to a supervisor, they finally agreed that this shouldn't happen so quickly... | Inspiron 15 5579 2-in-1, keyboard keys chipping paint |
[NAME] This is a known issue with certain Dell systems. The system is working as designed. The HDMI connector on the motherboard used in these Inspiron and Vostro systems can't output a resolution higher than 1920x1080. This is the motherboard working to the limits of its design.Resolution on external monitor limited ... | I have a DELL laptop with i5-1035G1 Processor with no external graphic card. After installing clean Win I installed all recommended drivers from here. After connecting the LG monitor via HDMI/HDMI cable, I installed the monitor driver from here. The problem is that the maximum display resolution offered in Display sett... | Resolution 2560x1080 not available for external monitor LG 29UM59-P |
Hi, Good Afternoon, This is a follow-up message, I see as per records you are in contact with the system exchange team. Please ensure to check and reply to their emails to have this completely taken care of. Thank you for your patience. Have a nice day. | The hinge of my Dell Inspiron laptop has been broken within the six months of purchase and due to this I am unable to open/operate the laptop. The case was initiated on 5th April 2022 with the Dell Tech Support Team and on 11th April they committed to repair it by 12 of April by the technician. Since the parts were not... | Problem with Inspiron Laptop Hinges |
Parts-People offers a wide variety of MBs although most are out of stock at the moment. Go to their page here and type in your service tag number and they will confirm compatibility with your system. | I have a Dell latitude 7480 with the i5-6300u. I see that this model came with several configurations of the sixth generation cores, and one or two of seventh generation. Might be a dumb question, but are all 7480s compatible with all 7480 motherboards? If I wanted to upgrade to a i7-6600, would that just drop in? | Is it possible to drop in any 7480 motherboard? |
Same issue here. Outlook, Teams files, Microsoft Company Portal app, all of the same behavior. I had not dug in that deeply as we have a limited number of the Precisions, and it was intermittent. However, it causes bluescreens from time to time. Took a look at the crash dump this morning an it pointed to the driver for... | The Dell Optimizer update that was released at the end of April is causing issues with Outlook in our environment. I'm just writing this to hopefully save others some grief if this occurs elsewhere. After the upgrade, Outlook will either disconnect every few hours or get stuck at loading profile. The only way to reso... | ExpressConnect/Outlook Issue |
[NAME] The XPS 15 9500 is a DisplayPort HBR2 system, not an HBR3 system. As indicated in the WD19S User Guide, when paired with a DisplayPort HBR2 system, your dual display maximum is 1920x1080 (technically 1920x1200, but Dell doesn't seem to account for that resolution anymore). You don't have enough bandwidth to r... | Hi, I have bough XPS 15 9500 (Intel i9). I want to use WD19S docking station to connect 2 U2719D (2560x1440). I only want to use the 2 monitors. The laptop built in LCD will be off. Monitors are plugged in by DisplayPort directly to WD19S. I bought the WD19S to be able to plug in jus a single cable to my laptop. The p... | XPS 15 9500, WD19S, 2x U2719D 2560x1440 |
That is likely a Microsoft driver. HID is Human Interface Device, which is a large group of devices that human users interact with to control the computer. That group includes such items as mice, touchpads, keyboards, joysticks, game controllers, etc. HID has been present in Windows since at least Windows 98, if my mem... | I recently purchased a DELL Vostro 7620. It has something called "HID Sensor Collection V2" in device manager. I have absolutely no idea what it is and what does it do. It is great if someone can explain me what it is so that I can have a better understanding of it. | HID Sensor Collection V2 |
It's not going to be a separately available part. If it's part of the touchpad itself, you'll need another unit that comes with the latch. If it is part of the system board, that's more difficult -- your best option there is to look for someone selling an otherwise dead mainboard on EBay for a low price, and salvage... | Hello i have an Alienware m15 R2, and yesterday i had to replace a Fan that failed, but whe i was puting everything back together i broke the "little black plastic clip" that keeps presure to the cable and the mother board. And now my trackpad does not work i have a HID 10 error, the cable is in place i used tape to k... | m15 R2, where to find "little black plastic clip" for Touchpad cable to the
motherboard |
Update: The dock was replaced for sound issues (this is dock #3), however, the video issue still remains. I still need a solution to this screen blanking issue. | I am having a problem with a dual monitor setup. The monitors periodically go blank for 3~4 seconds, just one at a time, the other stays on uninterrupted. The data continues uninterrupted, (e.g. I can keep typing and it does not miss anything). System: The monitors are older units, however they have never had this p... | Dell Vostro 7620 Computer Dell Dock Dell Monitors Screen Keeps Going Blank |
Welcome to the Dell Community [NAME] Yes the CPU with DUAL channels will support 32GB 2x16GB. But since there is only one slot it is single channel and is limited to 16GB max. Best regards, U2 NOTE: If the CPU supported 64GB then 32GB per channel would be supported. | Hello. I have a latitude 7390 and I would like to upgrade the installed memory. The pc has only 1 slot available. The maximum amount of ram that Dell says it supports is 16gb. However the CPU i5 8250u supports up to 32gb max memory as intel says. The question is: if I use a 32gb dimm will it recognise it or not? The 32... | Latitude 7390 max memory |
The Dell Support (PC Doctor) program updated itself on a few of my machines and suddenly I have the same issue. I uninstalled Dell SupportAssist and the SupportAssist Agent and the problem disappeared. Might be worth a shot if you have this program installed. | I have a DELL Inspiron and just today I noticed that while playing video from Youtube or other online video sites like Bliptv, the video will randomly stutter and emit a loud buzzing sound. There's no rhyme or reason to it, and my computer doesn't appear to be overheating at all. Can anyone help with a possible solutio... | Video stutters and audio buzzes. |
The online Inspiron 15 5505 Setup and Specifications shows the Dell supported/validated way to charge the battery = [IMAGE]Yes, the USB 3.2 Gen 1/Type-C port does support two way power supply between devices. But, it will not charge the battery completely. So the posted configurations above and those 3rd party chargers... | I'm about to buy a 65 Watt USB-C charger for this but wanted to make sure it will work for me. I read the documentation but don't understand it. Thanks for your help. | Can Inspiron 15 5505 be charged via USB-C? |
This model is BIOS only -- it does not support EFI at all. | I am curious if the device is capable of running in UEFI mode. Have there been any error messages encountered while attempting to do so? Additionally, I am interested in modifying the logo displayed during boot. Furthermore, I am planning on changing my disk from MBR to GPT to allocate more partitions. I would be extre... | Can Dell Inspiron N4050 mainboard (CN-07NMC8) run UEFI mode? |
Everything under there fastens to the palmrest assembly, which is likely what you need to replace (at minimum, depending on whether other components are damaged that aren't shown in these photos). The service manual: [URL] The part: [URL] Though the part(s) aren't expensive, if you have a shop do the job, the labor cha... | Hello there guys! What is the name of this part under the hinge? And how can i replace it? It seems very hard. I have a dell xps 13 9360 Can a super glue work? If yes which super glue you know is very strong? And repairing this, how much it would cost? [IMAGE] [IMAGE] | Broken under hinge part |
Unplug system, remove base cover and disconnect the battery. Hold the power button for 30 sec. Remove and reinstall both memory modules. Reconnect the battery and power up again - if the error persists, the CPU is indeed bad. It's not replaceable -- you'll need to replace the entire system board (the CPU is soldere... | My XPS 15 9570 doesn't turn on, no display, no keyboard lights, no fans. The power led blinks in the following pattern. 2 amber and 1 white. I understand that this signifies a CPU failure. Is there anyway I can fix this. Any help regarding the topic is appreciated. PS :- The laptop showed no signs of problems before t... | 2 amber 1 white blinks |
Disabling Virtualization --> VT for Direct I/O also allowed Memory Integrity to be enabled. I suspect those having issues upgrading to 22H2 should be able to if they disable VT for Direct I/O only leaving Virtualization Enabled. | Hey all, Just wanted to report a minor bug with a fresh install on Windows 11 22H2 on XPS 15 7590. When trying to turn on Memory Integrity under Device Security / Core Isolation, upon next reboot i get a blue screen with Inaccessible Boot Device. Yes, I'm using the latest Intel Chipset Drivers and XPS 15 7590 firmware.... | XPS 15 7590, Memory Integrity on causes an inaccessible boot device |
[NAME] When you had triple QHD running, I would bet that at least one of them was not running at its full 60 Hz refresh rate, because the combination of outputs you are using on the WD19TB does not make optimal use of the video bandwidth coming from a system like the XPS 15 9500.The XPS 15 9500 uses DisplayPort 1.2/HB... | Hi All, I got a XPS 15 9500 and setup with 3 x QHD screens (Viewsonic VX3276-QHD and an AOC Q3279WG5B). All screens connected via the WD19TB with 2 via DP and one via HDMI. This setup worked fine until couple weeks ago when one screen decided to go FHD instead. (I think it's one of the screen connected via DP). I've s... | XPS 9500 / WD19TB / 3 x QHD Screens - worked fine but now one failing to do QHD |
Hi catalin.radulescu, Unfortunately you will be unable to boot from the SD card. The BIOS on this system is not designed to boot from the external device like SD card. | Hi,I have a Dell Inspiron 7520 laptop (1 year old). I would like to install a second OS on an SDHC card and use it for some occasions. I was not able to boot this laptop from a bootable SD card which works just fine on other laptops (HP, Samsung, Gateway). It seems that only Dell laptops have a problem with that. They ... | How to boot a Dell Inspiron laptop from an SD card |
Unplug the system, remove the base cover and disconnect the battery from the system board. Check the battery carefully for signs of swelling -- if it's at all swollen, remove and dispose of the the battery immediately. The system will run on AC power until you can order a replacement. If there is no sign of swelling, ... | My Dell started acting up and the touchpad just stopped working. In device manager the touchpad is not showing. I am at a loss as to what to do. | Dell Inspiron 15 3000 touchpad not working |
Many of the Precision models allow for four 4K displays -- the Precision 5770, etc. [URL] | Hi,I wanted to get a new laptop, thinking about a new Alienware x16/m16. But I need to connect four 4K[NAME] displays to it. And in the support manual, it is showing that only two monitors are supported. I also have a dock: WD22TB4, will it work with X16/M16? Can I connect four monitors with it (4k[NAME])? Also, I'm a... | x16/m16, question about multi-monitor support? |
Brenda 8, Update = After completing troubleshooting, a DELL-Cares agent setup a part replacement with collect and return service. | [IMAGE] [IMAGE] | My laptop screen is popping out near hinge |
The only reason to upgrade is if you need the feature or features Pro provides. And bear in mind that the features are already installed -- they're simply unlocked when you enter a Pro license key after purchasing it. It won't take more drive space, so unless you need more space for other purposes, you don't need to... | My Win11 HOME Laptop SPS15 9510 has 315GB of the 500GB SDD used up. If I upgrade to Win11 Pro, will it run reasonably well on this configuration or should I upgrade to a 1TB SDD? | Should I upgrade from Win11 Home to Pro |
[NAME] - [NAME] said a replacement touchpad solved the problem. So contact Dell Tech Support to arrange for service under the warranty. In the meanwhile, you could plug in a small USB mouse and use that instead of the touchpad. Yes, I know that's only a work-around, but at least the PC will be usable until the touchp... | Hi all, After receiving the new Inspiron 7610 from Dell, I have had non-stop trackpad issues that Dell refuses to respond to. This is not a problem specific to my laptop, and has been documented in multiple cases on the internet. It is incredible to me that such a brand new laptop has such a glaring issue on the most b... | Wish I did not not buy the Inspiron 16 7610 |
I agree with you, I would not want to be without a backlit keyboard. 1. Yes, you could install the palmrest assembly with backlit keyboard. On your model, the entire palmrest assembly must be replaced, as it is a single part. Normally I would direct you to Parts-People, which is a reliable source of genuine Dell parts.... | Hello All, Less than 2 months ago I bought an Inspiron 15 3525 and I do have a couple of questions. If somebody can help I would really appreciate it. #1 Is there any way to replace the non lit keyboard with on that lights up. When buying the laptop I though that would not be much of an issue but it turns out it is ! ... | Inspiron 15 3525 Backlit keyboard |
I was able to fix this issue twice so far without reinstalling anything. | I have this problem with my G15 5515 laptop, I couldn't turn the backlight on. I tried getting the latest update but it says that there are no AlienFX connected. So whats Happening? | G15 5515 keyboard backlight not working |
Update = After verifying ownership, verifying still in warranty, and completing troubleshooting, a DELL agent setup service. | I have bought this laptop in October Month and by the end of December month its hinges are broken along with LCD panel in bottom. Right now i am not able to open the laptop, all my work has been stopped and i don't know when this will be resolved. Its not right to hurt the sentiments of customers this way for whom purc... | Poor Hinges in INspiron 15 3511 |
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